Find all your answers about cv995 right here

To open an account at cv995, you need an active mobile number, an email address, and valid national ID card or passport details. The registration process is conducted entirely in Bengali and can be completed in just a few minutes. Only those aged 21 or above may open an account.

No. Under cv995 rules, each person may hold only one account. Attempting to open multiple accounts using the same name, mobile number, or device may result in those accounts being suspended and any deposited balance being forfeited. Please use a single account in the interest of fair play.

If you have forgotten your password, use the "Forgot your password?" option on the login page — a reset link will be sent to your registered mobile or email. Repeated failed attempts may temporarily lock your account. In that case, contact cv995's 24/7 live chat and our support team will assist you promptly.

KYC verification is usually completed within a few hours. If your documents are clear and complete, the process will finish faster. You will need to submit photos of the front and back of your national ID card along with a selfie. Once verification is complete, a confirmation message will be sent by email or SMS.

Yes, cv995 is a mobile-friendly platform. You can easily log in by visiting cv995.cam from any smartphone browser. The page automatically adjusts to your mobile screen, so you can comfortably play games and place bets even on a small display.

Money deposited into cv995 via bKash is generally credited to your account instantly. The minimum deposit amount is ৳100. If a deposit is delayed for any reason, contact live chat with a screenshot of the payment and the support team will resolve it quickly.

Yes. cv995 supports all major mobile banking methods in Bangladesh — bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳100 for each method and balances are updated with the same speed. The deposit process is completely secure regardless of the method used.

The withdrawal process at cv995 is generally completed within 10 to 45 minutes. The minimum withdrawal amount is ৳500. If any active bonus has an unmet wagering requirement, the withdrawal may be delayed, so please read the terms and conditions beforehand.

cv995 does not charge any additional fees of its own for deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own transfer charges. For bank transfers, fees may also be added according to your bank's own policy.

The most common reasons for a rejected withdrawal are — KYC verification not completed, bonus wagering requirements not met, or requesting an amount below the minimum. If the problem persists after confirming these points, contact cv995's live chat.

At cv995 you can bet on BPL and all major local and international cricket tournaments. There are opportunities for pre-match bets across various markets before a match starts, as well as live betting during the match. Before placing a bet, go to the cricket section, choose your preferred match and market, and set your amount.

RTP stands for Return to Player — it is the theoretical percentage that a game returns to the player over the long term relative to total bets placed. For example, a 96% RTP means an average of ৳96 is returned for every ৳100 wagered. However, this is only a long-term mathematical average; the outcome of each spin is completely random.

cv995 offers games from multiple world-class top game providers including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, and Ezugi. You will find various types of games in one place including slots, live casino, fishing games, crash games, and cricket betting.

All games displayed at cv995 use a certified Random Number Generator (RNG), which ensures every result is completely unbiased and random. We are committed to fair play and transparency. There is no possibility of manipulation in game results.

Yes. The cv995 platform is fully mobile-responsive, so you can comfortably enjoy all games from the browser of any Android or iOS smartphone or tablet. Live casino, slots, cricket betting — everything works the same way on mobile too.

After opening a new account at cv995, you will receive a 100% bonus on your first deposit, up to a maximum of ৳5,000. That means if you deposit ৳5,000, you can play with a total balance of ৳10,000. The wagering requirement for the bonus is 25 times. You should read the full terms and conditions before claiming a bonus.

A 25x wagering requirement means you need to place bets totalling 25 times the bonus amount before you can withdraw it. For example, if you receive a ৳1,000 bonus, you must complete a total of ৳25,000 in bets before withdrawing. If the requirement is not met within the set time, the bonus may expire.

You can be enrolled in the VIP program automatically by opening an account at cv995. There are four tiers — Bronze, Silver, Gold, and Platinum. Depending on your regular play and betting activity, you can move to a higher tier and enjoy more benefits.

cv995 VIP cashback is paid on a weekly basis. Weekly cashback of up to 0.3% is available at the Bronze tier, 0.6% at Silver, 0.9% at Gold, and 1.2% at Platinum. Being at a higher tier means more cashback and additional benefits.

Yes, in many cases there is an option to decline a bonus and play using only your actual deposited money. In that case, the bonus wagering requirements will not apply either. Contact cv995 support for more details on accepting or declining a bonus.

cv995 uses SSL encryption technology to keep all personal information and financial transactions secure. Your name, mobile number, bank details, or any other personal data is never sold or transferred to third parties. You can learn more in our privacy policy.

Yes, cv995 is for those aged 21 or above only. Age is verified during registration and KYC documents must be submitted to keep an account active. We take a strict stance against underage play and suspicious accounts may be suspended at any time.

cv995 is committed to responsible gaming. We provide deposit limits, session time limits, and the option for temporary or permanent self-exclusion. If you feel your playing habits are getting out of control, please contact our support or visit the responsible gaming page.

Activating self-exclusion will temporarily or permanently lock your account for the set period, during which no deposits, bets, or gameplay will be possible. To reactivate after the period ends, you will need to contact support. This is an important self-protection tool.

The cv995 support team provides assistance in Bengali via live chat seven days a week, 24 hours a day. Live chat can be started from any page on the website. You can also contact us by email: [email protected]. For urgent matters, live chat provides the fastest resolution.